This will be my last
"Tesco in Larkfield" related post unless something out of this world
happens.
I think they really
have sacked Basil Fawlty as their manager and employed someone with retail
experience and someone who actually does think the customer is the most
important thing.
Today I shopped,
spent in the region of £250 and had quite a few bottles of beer and wine - we
have people coming for dinner tonight.
I loaded the belt
with my stuff and the woman asked, would like some boxes to put the wine in?
Yes I would I said
and expected the usual malarkey where having offered, she actually has no wine
carriers and we start of a Whitehall farce to find them.
Oh no, not a bloody
bit of it, she merely popped out from her seat in front of the till, got me
three proper wine boxes and then having swiped them, loaded the beer and wine
into them! And she gave me loads of bags.
Prior to this, at the
meat counter, I needed a shoulder of lamb (for the tagine) and a fillet steak
joint for the BBQ tomorrow.
The butcher, and to
be fair he in normally good anyway, was good, like a real butcher, offered me
choices of steak joints and recommended the one he thought to be better.
Now, I will say, and
to remember Williams Holdings you have to be quite old, but there are a lot of
sinister looking management hanging around Tesco Larkfield at present, dressed
up as staff but clearly not staff. Williams Holdings used to send the
management thugs in black BMWs into every company they purchased in order to
kick it into line.
It feels rather like
that.
However, do I care?
No I do not, I am merely happy that for now at least my shopping experience at
Tesco makes me feel like a valued customer.
Perhaps Tesco could loan the management thugs they
have on site to BA??
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